Our Dedicated Team Your Exceptional Support

HCCS was founded and is operated by passionate and dedicated Support Workers, who are driven in life to help other people. Our vision and purpose are to break the barriers and create connections between participants and community, with high standards of service. Additionally, it’s to create employment opportunities for Support Workers, empowering them with ongoing training and advancement opportunities.

Meet Our Dedicated Team. These carefully assembled team members are united by a shared commitment to providing exceptional support tailored to your unique needs and aspirations.

Our team members demonstrate not only expertise but also heartfelt dedication, creating a supportive and inclusive environment. Each member genuinely understands and cares about your challenges and wellbeing and works cohesively to make a meaningful impact.

All our Support Workers are backed by extensive training and experience. Their collaborative approach, seamless communication, and genuine commitment to enhancing the lives of individuals with disabilities set them apart and competent. Our team understands that every individual is unique, and so is their journey. They are more than just caregivers – they are compassionate allies on your journey towards a fulfilling and empowered life.

Together, let’s continue building a more inclusive and supportive community for individuals of all abilities.

Meelan RanaManaging Director

“I believe in a holistic approach to care that focuses not only on meeting immediate needs but also on fostering long-term well-being. To me, every individual is unique, and my commitment is to tailor support that aligns with personal goals and aspirations.”

Co-founder, Meelan is originally from Bhutan. He came to Australia in 2010 under humanitarian settlement. He works actively in the Cairns community particularly with the CALD and minority background. This involvement has provided Meelan with strong foundation in understanding the complexities of people with disability and support services.

Meelan has been passionate in advocating the needs of people with disability and strives to empower and enhance positive impact in their lives providing specialised support and services promoting health, wellbeing and inclusivity.

Meelan has over 10 years of experiences working with youths, elderly and people with disability. In addition, he is equipped with relevant trainings and certificates that is needed to provide comprehensive and person-centered care.

Saroj PradhanManaging Director

“I believe, establishing good rapport with our participants and their nominees is fundamental. I will make sure the comfortability, dignity, and preferences of our participants are always at the forefront of the care we provide.”

Co-founder, Saroj grew up in India in a joint family. His grandmother was a social worker. She dedicated most of her life to caring for homeless children and people with disability. From the very young age, Saroj witnessed the unconditional care delivered by his grandmother, as well as the positive impact that was created in their lives because of this care. Ever since, Saroj has been very passionate and driven to help people in need.

Saroj has been assisting people with disability through a variety of services and roles for over ten years. He possesses immense quality and skills in delivering personalised care and support.

Jess MorelHR & MT Leader

“My approach to working is to always have a goal-orientated, person-centred approach. Seeing people achieve goals they only ever dreamt of is the most rewarding part of what I do – this is what provides me with continued motivation.”

Jess grew up in Melbourne Victoria and has over 15 years’ experience in community services; working across the disability, youth, and multicultural services. Jess has worked in direct support work, case management/coordination and management roles.

Erika BorehamMT

“I am dedicated to creating tailored support plans to meet individual participant’s needs, this provides me with such enthusiasm and drive. My ultimate goal is to change the community’s perception of people with disability.”

Erika was born and grew up in Japan. She studied overseas before landing in Australia in 2009, where she continued further study. She has previously volunteered at a Disability Facility in Japan. She is passionate about her work and has been a Youth and Disability Support Worker since 2018.

Tej MongerMT

Tej comes from a former refugee background and is passionate about community development. As a believer of action and activism, he believes that it is crucial to empower every member of the community to create a fairer and just society. He has a deep interest in working in the disability sector. With his extensive work in refugee settlement, community development, advocacy and currently in the care industry, Tej is the lead support coordinator at Himalayan Community Care Services.

Sarah DaceySupport Worker

Hi, my name is Sarah Dacey. I am originally from Philippines. I have been with HCCS ever since they started providing support and services to people with disability in Cairns and surrounding.

Being a person with physical disability, it was very challenging for me to get a job. I am so grateful to HCCS for allowing me to be a part of their support team. HCCS considered my ability and had faith in me when I was losing all hope of getting a job. HCCS not only provide me with the support and guidance to become a competent worker, but also trained me in understanding the unique challenges that people with disability have, and how can we deliver personalized care and support meeting their unique needs.

While supporting individuals, I have noticed that our support and encouragement contributes to positive change in their overall wellbeing. This has made me even more passionate to serve them.

Thank you HCCS for the opportunity, I have always enjoyed my roles as SW. I have a privilege to learn people with disability and their ability very closely. Most importantly, I have learned to keep the hope alive and believe in myself no matter what situation I am in.

Jack PokharelSupport Worker

I have completed a Diploma in Mental Health and Community Services and worked in various roles in different organisations that provide support and services to people with disability. I have been with HCCS since 2023. I am so proud to be a part of a team who has great work ethics and are committed to enhancing the welfare of their employees, along with participants.

In HCCS, I have experienced that all the support and services they provide to their participant are tailored to their needs. Their support plan and strategies are developed through one-to-one assessment with their participants, primary carer and consulting stakeholder and Support Worker. It is so rewarding to see the progress of participants at HCCS, which I hardly experienced while working in other organisations.

Samiktsha GhimireRegistered Nurse

Hi, I’m Samiktsha, a dedicated registered nurse with a passion for providing compassionate and holistic care. I graduated with Bachelor’s of Nursing science from James Cook University in 2021.
Over the past two years, I’ve gained valuable experience in both Mental Health and Surgical nursing at Cairns Base Hospital. My expertise spans various illnesses, including diabetes, wound care, and epilepsy management, all grounded in evidence-based practices.
My journey with the National Disability Insurance Scheme (NDIS) began prior to my role as a Registered Nurse, where I gained firsthand insight into the challenges faced by vulnerable individuals in the community. Drawing upon my dual experiences as a NDIS support worker and a registered nurse, I endeavor to leverage my acquired knowledge and skills to provide clinical interventions with hollistic approach aimed at enhancing the health outcomes and overall quality of life of vulnerable individuals within HCCS and of our wider community

VIMA SILWALRegistered Nurse

Hello, I am Vima Silwal, a passionate Registered Nurse dedicated to providing high-quality personalised care to enhance the quality of life for individuals. I believe in treating everyone with dignity, respect, and empathy, aiming to make a positive impact on the lives of those I serve.

My career in nursing is driven by a commitment to serve and care for individuals in our community, especially in the fields of disability and aged care. Over the past two years, I’ve gained valuable experience in both Mental Health and Surgical nursing providing direct support to the individuals at Cairns Base Hospital and in various aged care facilities. I joined HCCS in 2024. Together with the HCCS team, we aim to understand the unique needs of individuals with disabilities and the elderly and deliver compassionate and professional care supporting families and caregivers. In addition, I, with the HCCS team, advocate for individual’s needs to ensure that people with disabilities and elderly have received the services they deserve.

I look forward to the opportunity to serve everyone who is in need. If you or your loved one are seeking any health assistance or services, please reach out to us, Together, we can make a significant difference in the lives of those who need it most

When we first started with HCCS, we understood that Agaru would be engaging with a whole new set of carers all over again! However, we came to realise that beyond our expectations, the HCCS administration and carer staff worked with so much diligence and professionalism, that Agaru was able to engage with more activities – personal, medical / physio and social - in just three weeks, than what he had in four months with the previous carer organisation. It was a valuable and significant decision to change to HCCS. Since starting, we discovered the recommendations to move came from our NDIS Plan co-ordinator, plus a family relative who had also completed a NDIS Plan co-ordinator course. Agaru is now undergoing planned hydrotherapy activities, with a specialist and the attending HCCS carer staff member, as well as continuing scheduled ongoing speech pathology therapy and other physical exercise activities. It is such a milestone to achieve......!!

Agaru Anderson

Hello, my name is Tula Maya Magar. I was born in Bhutan. Over 30 years ago I fled my home country and went to Nepal, following the mass exodus of fellow southern Bhutanese, who are mainly Nepali speakers. While living in a refugee camp in Nepal, I lost my vision and subsequently, I came to Australia as a visually impaired person. I have had a huge shift in life, moving from a refugee camp to the beautiful country of Australia. After relocation, things became relaxed to some extent. But my visual impairment could not be reversed. I always had to rely on my husband for community access and attending important appointments. My sons and daughters must work and thus cannot be with me. My husband, who is also my carer, is unable to speak English, not being able to drive, I had a limited movement because I had to mostly rely on him. He would hold my hand and take me to places that were within walking distance. But the circumstances have changed now since I started availing support through NDIS. I have my support worker. My support worker takes me to places, takes me to attend medical appointments. With the help of my support worker, the community and shopping centres have become accessible to me. Not only that, but my support worker also translates important information for me. Every second Tuesday, when I get to meet other community members, I enjoy speaking to them and singing songs. I became a rejuvenated person. I feel as if my vision has come back. I may never see things again, but I feel my inner eye, like a divine eye, has become open through which I can see things not only just that are around but those that are subtle, too.

Tula Magar

I was hospitalised for about three months. My Support Coordinator tried her best to find a matching Support Worker for me who can understand me, my disability, my culture and foster a positive care and support. I was lacking consistent support due to the incompetency of my SW’s. I was introduced to HCCS care in June 2022. Within a very short period of time HCCS and their SW become a crucial part of my support network. My Support Workers are friendly and understand my unique needs. I like their flexibility, they become available even with short notice regardless of any day or time. Sometimes I am not sure how my funding works and like to understand more about NDIS. The way they treat and answer me is very professional. Their empathy and effective communication skills have made a significant difference in my life.

Timena Blanket

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