Why Choose Himalayan Community Care Services

Personalised NDIS Supports in Cairns That Go Beyond Cost

At HCCS, we believe that participants’ needs and goals always come first.
Our priority is to deliver services that truly make a difference- cost is secondary to ensuring the right care and supports are in place.

Every service is tailored to your individual NDIS plan, culture, and funding, ensuring supports are meaningful, goal-driven, and built around your life.

• Choice and control are at the heart of everything we do.
• We advocate for participants so their voices lead decisions about their care and future.
• Our approach empowers individuals to focus on what matters most: living life their way.
• By putting participants first, we deliver personalised disability support services in Cairns that are flexible, compassionate, and built for long-term success.

Affordable Disability Housing & Supported Independent Living (SIL) in Cairns

Safe and stable housing is vital for independence, yet Cairns’ rental market poses serious challenges for people with disabilities.

HCCS provides:

• Specialist Supported Independent Living (SIL) homes designed to meet diverse participant needs.
• Affordable housing options for eligible NDIS participants.
• Tenancy and accommodation support, including advocacy with trusted local real estate partners.
• Add-on services, such as cleaning and yard maintenance, to create safe and welcoming home environments.

By combining housing, SIL supports, and tenancy services, we ensure participants have a strong foundation for independence and community participation.

NDIS Wheelchair Transport & Accessible Travel Services

Reliable, accessible transport is essential for community participation and achieving NDIS goals — but in Cairns, public transport can be limited and unreliable.

HCCS bridges this gap by providing:

• Free wheelchair van services for residents in our SIL homes.
• Free short trips for participants receiving Drop-In Support or Community Participation services.
• Low-cost daily and long-distance travel rates, among the most affordable in Cairns.
• A trusted partnership with Maya Rentals, offering a fleet of wheelchair-accessible vehicles.

Our goal is to keep participants connected, independent, and engaged in their communities.

Flexible NDIS Supports: From 2 Hours to 24/7 Care

Unlike other providers, HCCS has no minimum service requirements. Whether you need just 2 hours per month or 24/7 care, we provide supports that fit your needs and NDIS plan.

Our flexible services include:

• Activities of Daily Living (ADL) 🏡
• Complex and high-needs care 🩺
• Community participation and skill-building programs 🌟
• Lawn mowing and yard maintenance 🌱
• Domestic assistance and home cleaning 🧹

This flexibility ensures that every participant, regardless of plan type or funding level, can access the care they need, without barriers.

Free Group Activities & Community Connection

Free Group Activities & Community Connection

At HCCS, we believe in creating a vibrant, inclusive community where everyone feels welcome, supported, and connected.

We run free group activities in Cairns designed to help participants socialise, build skills, and grow confidence in a safe, supportive environment.
These programs are open to all NDIS participants, who are welcome to attend with their carer.

• Free transport to and from activities.
• Light snacks and drinks provided at every session.
• Inclusive programs that focus on building friendships, developing life skills, and encouraging community participation.

Beyond our regular group activities, HCCS actively supports the Cairns community through community sponsorships, partnerships, and by hosting inclusive events.
Whether it’s running multicultural sporting tournaments or supporting local disability network initiatives, our commitment is to create inclusive community events that bring people together and foster connection.

Collaborative Support for Families: Building Trust and Peace of Mind

At HCCS, we understand that caring for a loved one with a disability involves and impacts the whole family.
That’s why we work closely with families and stakeholders to create a collaborative approach to NDIS care, ensuring everyone feels informed, supported, and confident every step of the way.

As a trusted NDIS provider in Cairns, we focus on building strong partnerships with both participants and their families, making sure care decisions are truly shared.

• Open, transparent communication with families, carers, and support networks.
• Building trusting relationships, so families know their loved one is safe and cared for.
• Providing relief and peace of mind, reducing the daily stress and emotional weight families carry.
• Being accessible and responsive, whether through phone calls, meetings, or quick updates.
• Including families as active collaborators in the NDIS planning and review process.

Many families have shared that this approach gives them confidence and trust, knowing their loved one is receiving safe, compassionate, and reliable disability care in Cairns.

By supporting families alongside participants, HCCS helps create a strong foundation for long-term wellbeing and independence.

Culturally Inclusive NDIS Care for Cairns Community

HCCS celebrates the diversity of Cairns and Far North Queensland.
Our team is trained in cultural competency, ensuring care is respectful, inclusive, and tailored to each participant’s unique identity.

We achieve this by:

• Designing individualised support plans that respect values, beliefs, and traditions.
• Advocating for inclusive practices within the broader Cairns community.
• Creating safe and welcoming spaces for participants and families.

Skilled, Supported Staff = Quality NDIS Services

Great care starts with a great team.
HCCS invests in our workforce to ensure participants receive consistent, compassionate, and professional support.

We provide:

• Above-award wages to attract and retain top-quality staff.
• Free ongoing NDIS and care training for continuous professional growth.
• Flexible rosters and wellbeing programs to support work-life balance.

When our staff thrive, participants benefit from better outcomes and stronger connections.

Transparent NDIS Services with Smart Digital Tools

We combine human care with modern technology to keep services transparent and simple:

• Participant portals for tracking services and goals.
• Staff portals for easy access to rosters and HR information.
• Face-to-face feedback meetings to adapt services to evolving needs.
• Flexible service agreements that are clear and easy to manage.

This approach ensures that both participants and families have access to accurate, up-to-date information, building trust and accountability.